We're Here to Help

Your feedback drives our improvements. Whether you have questions, suggestions, or just want to say hi, we're all ears!

Email Support

Get help with technical issues, account questions, or general inquiries.

support@eleva.today

Feature Requests

Have an idea that could make Eleva better? We want to hear it!

mahmoud@eleva.today

Bug Reports

Found something that's not working right? Help us fix it quickly.

Report a Bug

Quick Answers

How do I add friends on Eleva?

Go to your profile, search for friends by username, and send them a friend request. Once accepted, you can view each other's schedules!

Is Eleva really free?

Yes! Eleva is completely free for all students. We believe education tools should be accessible to everyone.

Can I use Eleva on my phone?

Absolutely! Eleva works great on mobile devices, though we recommend using it on a computer for the best experience.

How often is course data updated?

We sync with university systems regularly to ensure you have the latest course information and availability.

Response Time

We typically respond to emails within 24 hours during weekdays. For urgent issues during finals or registration periods, we aim to respond even faster.

Remember: We're students too! During exam periods, responses might take a bit longer, but we'll always get back to you.